Does ‘Big Data’ Mean the Demise of the Expert — And Intuition?

 

The shift to data-driven decisions is profound. Most people base their decisions on a combination of facts and reflection, plus a heavy dose of guesswork. “A riot of subjective visions — feelings in the solar plexus,” in the poet W. H. Auden’s memorable words. Thomas Davenport, a business professor at Babson College in Massachusetts and the author of numerous books on analytics, calls it “the golden gut.” Executives are just sure of themselves from gut instinct, so they go with that. But this is starting to change as managerial decisions are made or at least confirmed by predictive modeling and big-data analysis.

As big data transforms our lives — optimizing, improving, making more efficient, and capturing benefits — what role is left for intuition, faith, uncertainty, and originality?

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Big data is not an ice-cold world of algorithms and automatons. What is greatest about human beings is precisely what the algorithms and silicon chips don’t reveal, what they can’t reveal because it can’t be captured in data. It is not the “what is,” but the “what is not”: the empty space, the cracks in the sidewalk, the unspoken and the not-yet-thought. There is an essential role for people, with all our foibles, misperceptions and mistakes, since these traits walk hand in hand with human creativity, instinct, and genius.

 

Ref: Does ‘Big Data’ Mean the Demise of the Expert — And Intuition? – Wired